Safe Gaming

Responsible Gaming at ebaje — Keep It Safe, Fun & Healthy

Enjoy the fun within your limits. ebaje always wants you to play with a clear head and maintain a healthy balance in your life.

What Is Responsible Gaming and Why Does It Matter?

Online gaming is a great source of entertainment — but like any leisure activity, it's best enjoyed within limits. Responsible gaming means staying mindful of your time, money, and mental well-being, and making sure gaming never becomes a problem.

Ebaje believes that a happy, healthy member is our greatest asset. That's why we treat responsible gaming not just as a rule, but as a core part of our platform's culture.

If you play for fun and never find yourself chasing losses or getting carried away by the prospect of winning — you're on the right track. But if you ever feel like you're losing control, this page is for you.

Keep in Mind: Gaming is for entertainment, not a reliable source of income. There is always a risk of losing — so only bet what you can afford to lose without affecting your daily life.

Recognize the Signs of Problem Gaming

We don't always notice when we've crossed the line from entertainment into a problem. Watch out for these signs:

  • Spending beyond your budget and borrowing money to play
  • Betting more to recover lost money
  • Neglecting family, work, or studies due to gaming
  • Unable to stop playing, feeling restless or on edge
  • Lying or hiding the truth about your gaming
  • Using gaming to cope with stress, depression, or anxiety
  • Feeling guilty or ashamed after playing

If you notice even one of the signs above in yourself, please take a break and reach out to our support team. We're here for you.

ebaje Protective Tools

Ebaje gives you a range of tools to stay in control of your gaming habits. Use them to keep your experience safe and responsible.

Tools Work Benefits
Deposit Limit Set Daily/Weekly /Monthly Deposit Limits Prevents overspending
Betting Limit Set a Maximum Bet Amount Per Round Avoids large one-off losses
Loss Limit Caps the Maximum Amount You Can Lose Within a Set Period Keeps financial losses in check
Session Timer Reminders or Automatic Logout After a Set Time Prevents excessive time spent
Self-Exclusion Temporarily Suspending Your Account Helps You Take a Break
Permanent Self-Exclusion Permanent Account Closure Serious Problems Can Be Avoided

These tools are available in your Account Settings. Any limit you set takes time to come into effect — making it harder to change in the heat of the moment, which is precisely where their strength lies.

Self-Exclusion & Account Closure Process

Sometimes the smartest move is to pause and step back. At ebaje, self-exclusion and account closure are straightforward and handled with respect.

1
Go to Account Settings

After logging in, click the profile icon in the top right corner and select the "Responsible Gaming" option.

2
Select Your Break Duration

24 hours, 7 days, 30 days, 6 months, or permanent — choose the break that works best for you.

3
Confirm

Confirm your decision. Once the exclusion takes effect, you will not be able to access the platform for the duration of that period.

4
Get Support

During your break, our support team can connect you with professional assistance resources.

Important: Once Permanent Self-Exclusion is activated, your account cannot be reopened. This decision is final and irreversible. We honor it because your well-being comes first.

Protection of Minors

Ebaje strictly ensures that no one under the age of 18 can participate on the platform. Age is verified at registration, and government-issued ID is required during the KYC process.

If you're a parent and your child is spending a lot of time online, here are a few simple steps you can take:

  • Use Parental Control Software on Your Device
  • Keep Your Password & Payment Details Secure
  • Talk openly with your child about online gaming
  • If you have any concerns, contact our support team — we'll act quickly

Self-Assessment

Ask yourself the following questions honestly:

1

Did you spend more than your budget last week?

2

Have you been betting more to chase your losses?

3

Have you neglected work or family because of gaming?

4

Struggling to stop playing?

5

Have you lied to anyone about your gaming?

If even one answer is "yes", don't wait to get help.

Healthy Gaming Score

Habits of a Responsible Gamer

Time Control90%
Sticking to Your Budget85%
Taking a Break80%
Mental Balance92%

Average responsible gaming score among ebaje members (2026 survey)

Need Help?

Contact us — we don't judge, we help.

[email protected]

Live chat support is available 24 hours a day, 7 days a week.

Go to Live Chat
Our Responsible Gaming Commitment

Ebaje is more than just a place to play — we're a partner in your well-being.

Deposit & Betting Limits

Set your own daily, weekly, or monthly spending limit in BDT. Once a limit is in place, it cannot be easily changed — that's exactly what makes it effective.

Session Time Limit

Long sessions can impair your judgment. ebaje's session timer reminds you to take a break after a set period of time.

Benefits of Self-Exclusion

Whenever you feel you need a break, you can suspend your account in just a few clicks — with options ranging from 24 hours to a permanent break.

Age Verification

Registration is strictly prohibited for anyone under 18. Every member's age and identity is verified through our KYC process.

Mental Health Support

When problematic gaming is identified, our team proactively reaches out to members and directs them toward professional support.

View Spending History

Your full history of transactions, bets, wins, and losses is saved in your account. Review it to understand your own habits.

The Golden Rules of Responsible Gaming

Follow these simple guidelines and gaming will always stay enjoyable.

Only Bet What You Can Afford to Lose

Set a separate gaming budget and stick to it. Never bet money set aside for rent, food, or savings.

Set a Time Limit

Decide how long you'll play before you start. Set an alarm and stop when it goes off.

Treat It as Entertainment

Gaming is entertainment, not a source of income. Celebrate a win, but don't let a loss get you down — move forward.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water, and rest your eyes.

Don't play on impulse

Avoid playing when you're angry, sad, or stressed. Your decision-making suffers in that state.

Talk to Someone You Trust

Talk openly with family or friends about your gaming habits. Respect their concerns.

Did You Know?

  • Wins and losses in gaming are entirely based on chance — no strategy guarantees a win.
  • Extended play tires the mind and increases the likelihood of poor decisions.
  • Gaming addiction is a recognised mental health condition — there's no shame in it. Reach out and get help.
  • Setting limits makes gaming more enjoyable and less stressful.
  • Over 95% of ebaje members enjoy gaming purely as entertainment.

Professional Support

For professional help with gaming problems, contact:

ebaje Support
[email protected] — 24/7 Live Chat

National Mental Health Helpline
Contact a mental health centre near you

Family & Friends
Talk to someone you trust

FAQ

Answers to the Most Frequently Asked Questions About Responsible Gaming

Lowering your limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — to protect you from decisions made in the heat of the moment.

Yes, your account balance remains safe during a self-break. Once the break ends, you can withdraw as normal. However, no transactions are possible while the break is active.

Contact us at [email protected] and let us know the situation. We will take the necessary steps regarding that member's account and can also refer them to professional support.

No. Permanent Self-Exclusion is completely irreversible. Once this decision is made, no new account can be created using that email address or identity. We respect and strictly enforce this decision.

Yes, the World Health Organization (WHO) recognizes Gaming Disorder as a legitimate mental health condition. There is no shame in it — with the right support, recovery is entirely possible.

We verify date of birth at registration and require government-issued ID during the KYC process. Any discrepancy results in the account being suspended immediately. If you notice anything suspicious, let us know right away.

Play Safe, Stay Happy!

Be part of the responsible gaming culture at ebaje. Respect your limits, enjoy the entertainment — we're always here for you.

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